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TERMS AND CONDITIONS


Welcome to the Ninety and Nine Records online store. If you continue to use and browse this site, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this website.

The term "Ninety and Nine Records" or "us" or "we" refers to the owner of the website whose contact address is:

Ninety and Nine Records, attn: Dr. Kent Gustavson
PO Box 4668 #66675
New York, NY 10163-4668

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1) The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2) Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3) Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4) This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5) All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

6) Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

7) From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8) You may not create a link to this website from another website or document without prior written consent from Ninety and Nine Records.

9) Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States and New York.

RETURN POLICY

We accept returns on any defective or faulty products within 30 days of the purchase date. However, exchanges may not always be possible, due to the limited nature of certain products in our catalog.

Other exchanges on unopened merchandise will usually not be accepted, barring extraordinary circumstances, and only within 14 days of the original purchase date.

All items are carefully inspected, handled with care, packed carefully, and shipped with quality mail delivery services. If there is a request for an exchange, please email your request to:

info at ninetyandninerecords dot com


If a refund or exchange is necessary, we will provide you with a Return Authorization Number that must be included with your return.

Regarding lost packages on overseas orders, outside of the United States, we ask that you wait 30 days after the item was shipped before requesting a refund or replacement.


SHIPPING

We deliver to every United States address, including Postal Boxes and military addresses.

All domestic orders will be shipped with either USPS First Class, Priority or Express Mail.

First-Class Mail usually takes 4-7 days to arrive within the United States. Nevertheless, it might also take as long as 14 days, depending on the time of year and unforseen events.

Priority Mail usually takes 3 days to arrive within the United States. However, it might also take longer, depending on the time of year and unforseen events.


INTERNATIONAL SHIPPING

All international orders, outside the United States, are shipped with either Global Airmail Letter-Post or Global Airmail Parcel-Post. Global Priority Mail is also a possibility, but adds additional cost to the shipping total.

Global Airmail Letter-Post and Parcel Post usually take an average of 7-10 business days. This does not include the time taken in your own country by customs to inspect and clear the package. Tracking is not available on international orders. 

INFORMATION COLLECTION AND USE


We respect the right of every customer to personal privacy. The information we DO collect is not sold to a third party, and is purely used to contact the customer regarding their transaction, or inquiry.

This site DOES collect cookies. (Definition of Cookies)
CONFLICT RESOLUTION

If users have questions, comments, or complaints regarding these Terms and Conditions, please contact us at:
info at ninetyandninerecords dot com 

Ninety and Nine Records 
attn: Dr. Kent Gustavson
PO Box 4668 #66675
New York, NY 10163-4668
1-866-389-1482